Lots of the enquiries we receive ask similar questions – if you have something on your mind you may find the answer below:

Can I come in and wait for my embroidery?

No, unfortunately, we don’t have the facilities to offer a ‘while you wait’ service. Monogramming will be a minimum of 2-3 working days. Logos are from 5 working days and more complex designs could be weeks to turn around. We can’t offer guaranteed turnaround times until we know your project, quantities and what upcoming bookings we have.

How much will my embroidery cost?

Every project is different – provide us with all the details and we can work out your quote. We will always confirm the cost with customers before embroidery starts.

Can I just walk into the workrooms to show you my project?

It is usually better to call or email first to check our availability. It is also good to give us an idea of your project before coming to the workrooms to help us prepare.

Can I get a quick quote?

We can’t give you a quote until we have seen your project. All enquiries will be responded to in a queueing system, we try to respond to enquiries within 2 working days. Designs will need to be emailed to us before we can give a quote. We will need all the details outlined in our services page to be able to give you a quote – the more information we have the more accurate the quote will be.

How quickly can I get my embroidery?

As every project is different we can’t offer guaranteed turnaround times until we know your project and what upcoming bookings we have. On occasions, if we have machine availability, we may be able to offer an express monogramming service (within 3 working days) if this is possible it will incur an additional charge.

Do you offer discounts for larger quantities?

We do not offer discounts on our embroidery services. At Soho Embroidery we specialise in bespoke embroidery including personalisations, sample collections, embroidery art and smaller-scale production. We can complete orders of repeat design 25units + although, as we sew items individually and hand finish embroidery, costs are priced per unit and don’t reduce with quantity. You will benefit from a high-quality machine embroidery and care given to the process, materials and finish.

Can you embroider hats?

We don’t currently have the facilities to embroider the front of caps or items that are 3D shaped. We are occasionally able to embroider the sides, back or fabric of a brim of a hat, show us the item and your design idea so we can assess the viability.

Do you provide the garments to be embroidered onto?

We don’t stock items here, you bring your items to us. We offer bespoke embroidery meaning you can source the items and fabric that best work for your project. We can work with you to see what we can create for your ideas.

Can you make my logo/ design for me?

No, we don’t offer a graphic designing service. You will need to provide us with your finished designs/logos. For monogramming we have a selection of fonts to choose from, if you want a specific font or branding this will need to be set-up and sent to us. What we do provide is the digitizing, getting your design from a graphic to an embroidery file.

Do you loan machines for events on location?

We are a small scale embroiderers working from the workroom only. At this time we don’t offer a machine loan service. If you choose to host an event it could be that you take orders then bring these to us after to complete from the workrooms.

We hope this helps? If you still have questions – Get in Touch